It Support Cover Letter No Experience
Technical Support / Help Desk Cover Letter Example
The following is an example of a cover letter designed for a technical support/help desk position. When writing a cover letter for a tech position, it's important to be specific. The hiring manager will need to know what technology you have supported, the hard and soft skills you can offer the organization, and how you can help the company if you were to be hired.
What to Include in the Cover Letter
The first paragraph of your cover letter should express your interest in the advertised position, mention the source where you learned about the job, and – most importantly - include the title of the job for which you're applying.
The middle paragraph(s) of your letter should describe your qualifications for the job. In this paragraph, you should focus on how the skills, training, and experience you possess align with the specific requirements listed on the employer’s job announcement. If you can, try to provide quantifiable examples (with percentages, numbers, or dollar figures) of significant work achievements to exemplify exactly how you have successfully performed the required elements of the job in the past. These accomplishments will help to separate you from your competition and ensure that the hiring manager is intrigued enough to read your attached resume.
The closing paragraph thanks the hiring manager and can mention how you will follow up on the status of your job application.
Review these guidelines for what to include in each paragraph of a cover letter for a job before you started writing your own letter.
Also see below for more cover letter samples, as well as for tips for emailing a cover letter and resume. These examples are meant to serve as models; you should tailor the details of your cover letter to reflect your own circumstances and to respond to the requirements of a specific job posting.
Sample Cover Letter for a Technical Support / Help Desk Position
Your City, State, Zip Code
Your Phone Number
City, State, Zip Code
Dear Mr./Ms. Last Name:
I am very interested in the Help Desk Technical Support position that you have advertised on Indeed.com. I believe my training, experience, and proven ability as a Tier One Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to the productivity and quality of your company's IT division.
In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me, in my most recent position, to reduce our response time to trouble tickets by 45%, vastly improving our client satisfaction ratios.
Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.
If you are seeking an IT professional who has excellent people and problem-solving skills and who can easily provide optimum support to your MIS operations, then please consider what I have to offer.
I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting.
Thank you for your time and consideration.
Signature (hard copy letter)
Sending an Email Cover Letter
If you're sending your cover cover letter via email, list your name and the job title in the subject line of the email message so that the employer understands that it is a response to their job posting. Include your contact information in your email signature, and don't list the employer contact information. Start your email message with the appropriate salutation. Here's an example of a formatted email cover letter.
More Sample Cover Letters
Explore the link above to see additional cover letter samples and templates for a variety of career fields and employment levels, including entry-level, targeted, and email cover letters for many different jobs.
Landing a job is a challenge for many professionals. Landing a job without any experience can be an even bigger challenge.
As a job seeker without any experience, it’s discouraging when you’ve applied for dozens (or hundreds) of jobs and received zero responses from employers. Although you might feel like giving up on your job search, it’s important to persevere and continue writing cover letters that will make you stand out to employers.
Here are some tips for writing a cover letter when you have little or no experience:
First Paragraph: Clearly introduce yourself.
The first paragraph is your opportunity to make a strong first impression on the employer. This section should explain who you are, the position you’re interested in, and how you discovered the opportunity.
[Related: Employers, learn how to get strategic to attract the right applicants by being specific about these 11 things.]
The introduction is also a great opportunity to mention and connections you have with the organization. For example, if you know a previous intern or alumni who worked for the organization, be sure to mention his or her name in your introduction.
“My name is Sarah and I’m a recent graduate from Purdue University. I graduated in December with a B.A. in communications and a minor in marketing. An alumni forwarded me a job posting about your Associate Marketer position at ABC Media Group. I’m highly interested in this opportunity because I’d make a great fit for your agency.”
Second Paragraph: Talk about your relevant skills and accomplishments.
This section is the biggest challenge for job seekers with little or no experience. It’s also the section where many job seekers make mistakes because they don’t know how to highlight their relevant skills and classroom experience.
As you explain why you’re qualified for the position, it’s important to connect the dots with the employer. For instance, if you didn’t have a marketing internship but you’ve gained a lot of marketing experience through a part-time job in student services, you could highlight the communications skills and experience you gained through that position.
“I realize you’re looking for a candidate with strong written and oral communications skills, as well as experience with event planning and strategy development. As an office assistant in Purdue’s Office of Student Life, I was responsible for planning and promoting campus movie nights for students. This project required me to promote the event on social media, send email blasts to students, and design flyers to post around campus.”
Third Paragraph: Highlight your best qualities and explain why you’re a good fit.
Most employers want to hire candidates who are creative, team players, and have strong time management skills. Although you consider yourself a great fit for the position, you need to use examples that illustrate why you’re a good fit for the job. The reality is, simply stating that you have excellent time management skills and a knack for leadership won’t land you a job.
When talking about your qualities, it’s important to talk about real-life examples. The key point to remember here is to make sure your examples are succinct and visual.
“During my final semester at Purdue, I led a group of three students to create a marketing campaign for an animal shelter in Indianapolis. I was responsible for leading brainstorming sessions, communicating with our client, and editing the final version of the campaign. Through this project, I learned how to collaborate with others and work effectively in a team in order to accomplish a common goal.”
Fourth Paragraph: Conclude with a call to action.
The final paragraph is the section that will seal the deal for a job interview. You want to leave a lasting impression on the reader, so make sure your conclusion is confident, upbeat, and encourages the hiring manager to get in touch with you.
“With the combination of my marketing experience and leadership skills, I’m confident I’d make a great fit your this position. Thank you for taking the time to review my application and consider me as a candidate. I will follow up next Wednesday to schedule a time to talk with you more about this position. I look forward to hearing from you soon!”
After you’ve proofread the cover letter and are confident it’s error-free, you’re ready to send it to the hiring manager. Make sure you’ve included a header at the top of the document including your contact information and a shortened URL for your LinkedIn account. Once the document is ready, save it as a PDF and attach to an email for the hiring manager. This will ensure the formatting of your cover letter doesn’t change once it’s downloaded by the recipient.
Just because you don’t have experience doesn’t mean you can’t write a stellar cover letter. By following these tips, you’ll write a cover letter that gets you noticed by employers and land your first entry-level job.
What are your best tips for writing a cover letter without experience?
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